This policy explains how El Badry Steel handles personal information that may be collected when you use our website or contact us to request information or a quotation.
Scope of this policy
This policy applies to elbadrysteel.com and to direct contact that you choose to initiate through the channels shown on the site. It does not apply to any third-party website or service, including those you may reach through a link from our pages.
Who is responsible for this website
This website is operated by El Badry Steel, located in Obour City — New Industrial Zone, Arab Republic of Egypt.
Privacy contact: info@elbadrysteel.com — phone and WhatsApp: +20 114 167 0360.
Information we may collect
This website has no registration forms, no contact forms and no user accounts, and it does not ask you to type your details into any field. The information that can reach us is therefore limited to:
- Information you send us yourself when you choose to contact us by WhatsApp, email or telephone. You decide what that message contains; it may include your name, your contact details and details of the project you wish to discuss.
- Technical data recorded automatically in server logs whenever a page is requested, as described below.
- Aggregated usage data collected through the analytics service described in this policy.
We do not collect payment data, identity documents or bank details through this website. Visitors cannot register, create an account or post comments.
How we obtain information
There are only two routes: either you send it to us on your own initiative through one of the contact channels shown, or it is recorded automatically as part of operating the website technically and measuring how it is used.
How we use information
- To answer your enquiry, prepare quotations and discuss scope of work.
- To keep a record of correspondence relating to business and projects.
- To operate and secure the website and diagnose technical faults.
- To understand in aggregate how the website is used, in order to improve its content.
We do not use your information for bulk marketing messages, and this website has no newsletter subscription.
Contact by WhatsApp, email and telephone
WhatsApp is one of our main contact channels. When you tap the WhatsApp button on the site, the conversation moves into the WhatsApp application and is then also subject to WhatsApp’s own terms and privacy practices. WhatsApp is an independent third party and we do not control how it processes data. The same applies to your email provider or telephone network when you write or call.
Please do not send sensitive information through these channels.
Server logs
The website runs on a server that automatically records — as is standard in web hosting — technical data for each request, typically including IP address, date and time, the page requested, and browser and operating system type. These logs are used to operate and protect the service and to diagnose faults. They are not used to build a marketing profile of you.
Cookies and analytics
The website uses a small number of cookies. One is necessary for the site to work in two languages; the others belong to a usage-analytics service. Full details — cookie names, providers and durations — are set out in our Cookie Policy.
We use Google Analytics 4, provided by Google, to measure website use in aggregate. It runs only after you explicitly consent — before that it is not loaded and no data is sent to it. Once allowed, it sets cookies on your device and sends usage data to Google, and you can withdraw consent at any time from the Cookie Settings link in the footer. You can disable these cookies through your browser settings or by using the opt-out tool that Google provides.
Services and service providers
Operating the website necessarily involves service providers that process some technical data on our behalf or by the nature of the service:
- Hosting: a virtual private server that hosts the website and its technical logs.
- Analytics: Google Analytics 4 (Google).
- Email: info@elbadrysteel.com is handled through the domain’s own mail server.
- WhatsApp: where you choose to use that channel.
The involvement of service providers does not mean visitor information is made public or handed to unrelated parties.
Sharing information
We do not publish your contact details on the website or make them available to the public. Information may be shared only to the extent necessary with the service providers listed above as part of operating the service, where there is a legal obligation or a legitimate official request, or where it is necessary to protect our rights or the security of the service.
Retention
We keep correspondence and enquiry details for as long as is reasonably necessary to answer the enquiry, manage the related business relationship and maintain commercial records, and in line with any applicable legal obligations. Server logs and analytics data are subject to the standard retention periods of the hosting provider and the analytics service respectively.
Protecting information
The website is served over an encrypted connection (HTTPS), and administrative access is restricted and protected by two-factor authentication. No method of transmission over the internet can be completely secure, so we recommend not sending sensitive information through public contact channels.
Your rights
Subject to the applicable personal-data protection requirements of the Arab Republic of Egypt, and to the extent they apply to our processing, you may ask to access the personal information we hold about you, to have it corrected or deleted, or to object to its use for a particular purpose. To make such a request, write to info@elbadrysteel.com. We may need to verify your identity before acting on it.
We process personal information for the purposes described in this policy and in accordance with applicable data-protection requirements.
External links
The website may link to third-party sites or applications. We do not control their content or their privacy practices and are not responsible for them.
Children’s privacy
This website is aimed at clients and professionals in the steel construction sector. It is not directed at children, and we do not knowingly collect information relating to them.
Changes to this policy
We may update this policy when the way the website works, or the services it uses, change. Any update is published on this page and the last-updated date shown at the top is amended.
Contacting us about privacy
For any question about this policy or about the processing of personal information, contact us at info@elbadrysteel.com or on +20 114 167 0360, or write to: El Badry Steel — Obour City, New Industrial Zone, Arab Republic of Egypt.